Privacy Policy

1. Information We Collect

We collect personal information that is necessary to provide our facilities management services and respond to enquiries. This may include:

• Your name, email address, phone number and business details when you contact us or submit an enquiry form.

• Information about your property or facility when you engage our services.

• Technical information such as your IP address and browser type when you visit our website, collected automatically via standard web server logs.

We only collect information that is reasonably necessary for our business functions.

2. How We Use Your Information

We use the personal information we collect to:

• Respond to your enquiries and provide quotes or proposals.

• Deliver facilities management services you have engaged us for.

• Send service-related communications, including scheduling, updates and invoices.

• Improve our website and service offerings.

• Comply with our legal and regulatory obligations.

We will not use your personal information for purposes other than those described above without your consent.

3. Disclosure of Your Information

We do not sell, rent or trade your personal information to third parties.

We may share your information with trusted subcontractors and trade partners where necessary to deliver services you have requested. These parties are required to handle your information in accordance with applicable privacy laws.

We may also disclose your information where required by law, court order or regulatory authority.

4. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure.

Your information is stored securely and access is limited to authorised personnel who need it to perform their duties.

While we take all reasonable precautions, no data transmission over the internet can be guaranteed as completely secure. We cannot warrant the security of information you transmit to us online.

5. Cookies and Website Analytics

Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site.

You can disable cookies through your browser settings, however this may affect the functionality of some parts of our website.

We may use third-party analytics tools to understand website traffic and usage patterns. These tools may collect anonymised data about your visit.

6. Access and Correction

You have the right to request access to the personal information we hold about you, and to request corrections if that information is inaccurate, incomplete or out of date.

To make a request, please contact us using the details below. We will respond within a reasonable timeframe.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on this page with a revised effective date.

We encourage you to review this policy periodically.